Classroom Technical Services

Remote Monitoring

A limited number of rooms are equipped with electronic equipment that allows ETS to remotely monitor AV operations or class capture problems so we can provide instant service without entering the classroom. These 23 rooms are clearly marked with signs alerting users to consider them "public" spaces and to refrain from discussing private or confidential matters. ETS limits the number of persons who are authorized to monitor these classes and makes every effort to respect the privacy of persons using these rooms. If you are planning a meeting at which highly confidential matter need to be discussed, ETS recommends you book a room without recording devices, or, if that is impossible, request that video cameras and microphones be muted during such meetings. Rooms equipped with recording devices:

On-Site Help

We offer support and equipment for all your classroom technical requirements.  With one call or email, you can set up technical support for the entire academic term.  

  • Improve classroom presentations and faculty-student interfaces with microphones, video projectors and other media equipment.
  • Support the education process by adding video recording services along with video conferencing to provide a live interactive link to students located at the Parnassus, Mission Bay and Mt. Zion campuses. 
  • Allow students to view class lectures anytime by recording your classes and adding them to your course learning environment (Moodle site) or streaming them live. 

How it works

Our technicians arrive prior to the start of class to ensure the classroom is ready for instruction and presentation. With your pre-scheduled classroom support, the technician checks to see equipment is working or, if required, set up additional eqiuipment such as panel microphones or other specialty technology. 

First services for direct setup support of classroom instruction (numbered courses) are provided free of charge. All others are subject to a modest time/service charge.